Not all embroidery companies are created equally. Southern Star Embroidery puts forth a tremendous effort to make our work the best you’ve ever seen.
Although we won’t reveal all our secrets, we’ve provided some points below to serve as a guide. These are the questions you should be asking while shopping around for an embroiderer.
What quality of thread do you use?
Southern Star: We use the best quality of thread available.
Where is the embroidery done? Is it done overseas?
Southern Star: All work is done on premises at our shop in Virginia Beach.
Can I see a proof of my design?
Southern Star: Yes. We’ll make sure you approve the design before proceeding with the embroidery.
Will you help me design my logo? How can I be sure you will design one I like?
Southern Star: It would be our pleasure to help you design a logo. Our team will work with you to ensure we create a design that fits your business’ personality and goals.
How much experience do you have?
Southern Star: We have over 50 years of combined experience.
Do you have a clean facility?
Southern Star: We have a very well-kept operation. Cleanliness is a priority.
May I see the product before the embroidery begins?
Southern Star: Sure. Stop by our showroom to see the colors and fabrics of available shirts and other products in person.
May I watch the embroidery process?
Southern Star: We have a window connecting our storefront to the embroidery room. Whenever you stop by, you can see us working.
What can you embroider?
Southern Star: We will embroider anything we can hoop and fit on our embroidery machines. If you have any doubts about the ability to embroider a particular piece, give us a call. You may be surprised!
How do you package the garments? Are they just thrown together in a box?
Southern Star: We carefully fold each garment and separate them by size for your convenience.
Do you only ship items, or can I come by the store to pick them up?
Southern Star: If you’d like to avoid the shipping charge, you’re certainly welcome to come by our store to pick up your items.